ABOUT US
About Trails Edge Pro Services
At Trails Edge Pro Services, our mission is to provide exceptional pool and spa services, exceeding our customers’ expectations with unparalleled quality, integrity, and professionalism. We strive to create serene and inviting outdoor spaces that foster memories, friendships, and a sense of community. Through our expertise in pool service, remodeling, and maintenance, we aim to elevate the beauty and functionality of every pool and spa we touch. We are committed to building long-term relationships with our customers, founded on trust, reliability, and a passion for excellence.
"Empowering Outdoor Living: Enhancing the Yuma Community, One Pool at a Time!!"
As a team, we are dedicated to continuous improvement, staying at the forefront of industry trends and innovations to ensure our customers receive the best possible solutions. We take pride in our work, knowing that our efforts contribute to the well being and enjoyment of our community. Together, we will continue to set the standard for pool and spa services in Yuma, Arizona, and inspire a sense of pride and satisfaction in every project we undertake.
OUR FOUNDER
Donnie Casebolt - Our Founder
Donnie Casebolt, founder and owner of Trails Edge Pro Services, brings a wealth of experience and dedication to the pool service and contracting industry. A certified CPO (Certified Pool Operator), Donnie’s journey began with his previous business, Trails Edge Fencing, before he transitioned his expertise into the realm of pool and backyard services.
Prior to his entrepreneurial endeavors, Donnie served as a Drill Instructor in the Marines, exemplifying leadership and discipline that now permeates his business approach. With over a decade of experience in contracting and enhancing outdoor spaces, Donnie has cultivated Trails Edge Pro Services from its humble beginnings into a thriving enterprise.
As a father and veteran, Donnie’s commitment to quality, professionalism, and customer satisfaction is evident in every project undertaken by Trails Edge Pro Services. His hands-on approach ensures that every client receives meticulous attention to detail and a personalized experience.
OUR METHODS
See the methods we use with providing service, and the steps we take to ensure the best experience.
Our Service Method with Contracts
Trails Edge Pro Services stands out in the industry by offering a seamless experience tailored to our customers’ needs:
From the outset, we provide free, detailed quotes and estimates to ensure transparency and clarity.
We prioritize your schedule, planning appointments at times that suit you best, and our punctual team always notifies you before arriving.
Our approach begins with understanding your preferences and thoroughly assessing your pool or backyard requirements. Known for our meticulous explanations, we ensure you fully comprehend the proposed work and its benefits.
Once we’ve conducted our research, we present a comprehensive estimate. Upon your approval, we proceed efficiently, delivering quality service and sending an invoice upon completion.
Our Service Method with Routine Pool Cleanings
After a cleaning of your pool, you’ll receive within 30 minutes:
A detailed progress report outlining test results, chemical additions and any issues requiring attention.
A comprehensive checklist of services performed, complete with arrival and departure times, date, and your name.
Whether you are looking for single time service or routine cleanings, Trails Edge Pro Services combines professionalism with personalized attention to transform your outdoor spaces with confidence and care.